Electrical Journeyman Service Technician

Job Description Job Description Description: At Hoover, we’re more than just a home services company – we’re a community. Where we are proud to be a trusted local business that’s rapidly growing; thanks to our commitment to quality work, exceptional employee satisfaction, ongoing support and training we offer our team. We’re looking to continue our growth by adding a new Residential Service Electrician who is both skilled and customer focused! At Hoover – where we take care of our employees like family and deliver the quality our community depends on. You get more than just a paycheck you get the chance to take your career to the next level. What’s in it for you? Competitive Pay: $27-37/Hour DOE Comprehensive Benefits Package: Medical Dental Vision Prescription Life Insurance Short Term/Long Term Disability Coverage Employee Assistance Program (EAP) NB Fitness Discount 6 Paid Holidays Paid Time Off Vacation Biweekly Pay! Consistent Weekly Work Schedule Company provided: Gas Card, Truck, iPad and Uniforms Ability to dispatch from home! Company match 401K Retirement Plan Ongoing Weekly Training – Enhance your sills both technically and professionally. What you’ll accomplish: While technical expertise is essential, success in this role is defined by your ability to build trust with homeowners, communicate clearly, and offer smart, value-driven solutions that improve safety, efficiency, and long-term system performance. Diagnose, troubleshoot and repair residential electrical issues with precision and efficiency Educate homeowners on technical findings, recommended solutions, and potential associated costs. Conduct full-home safety inspections (60–90 minutes) to identify hidden issues or safety concerns Proactively recommend upgrades or preventative improvements (e.g., wiring replacement, circuit panel upgrades, GFCI outlets, surge protection) Prepare detailed quotes and service invoices using company software (Service Titan) Participate in training sessions to strengthen your technical expertise and customer communication skills What Success Looks Like: Complete 3–4 service calls per day 70% conversion rate on recommended repairs or upgrades Deliver thorough and insightful whole-home safety inspections on each visit (60-90 minuets) Actively promote and contribute to membership plan sales Consistently keep monthly call-back rates low through quality workmanship Build strong relationships with homeowners and deliver 5-star customer experiences Traits we admire: Professional: Proven customer service skills with the ability to explain complex issues in simple terms Coachable: You are a high energy and are driven to seek continuous improvement A teammate: you enjoy working in small teams, building relationships, and supporting others Quality focused: Solid diagnostic and problem-solving skills Customer-first mindset: you love helping people, and have a commitment to doing the job right the first time Entrepreneurial: Willing to ask for the business Requirements: State-issued Journeyman Electrical license required 4 years of experience in Electrical Work 1-2 years of residential electrical service experience (more a plus) Valid driver’s license with a clean driving record Experience using Service Titan or other service management software preferred

Location: Troy, Michigan, US

Posted Date: 9/15/2025