Application Support Consultant

Application Support Consultant £32,000 - £35,000 per annum benefits (25 days bank holidays, pension) Permanent Office based - 5x days per week in Southampton We're looking for an Application Support Consultant to join a growing team based in Southampton. This is a mid-level role, ideal for someone with previous experience in software support, ERP systems, or merchant environments. You'll be providing high-quality remote support to customers, troubleshooting technical issues, and working closely with implementation teams during go-lives and upgrades. The role requires someone who enjoys variety, problem-solving, and working in a busy support environment. Key responsibilities: Front-line and back-line support for ERP software Troubleshooting via phone, email and remote access Applying configuration changes and fixes to live environments Supporting customer implementations and upgrades Maintaining case records and documentation Providing training to customers and colleagues Ideal experience: Previous experience in a software support role Strong technical knowledge of ERP systems Good SQL/database skills Confident communicator with excellent customer service skills Able to manage and prioritise workload independently Please apply directly with a CV and if suitable we will be in touch to provide more information

Location: Southampton, Hampshire, GB

Posted Date: 9/15/2025