Field Service Engineer - LC/LCMS (Emilia Romagna, preferably Bologna)

Overview Field Service Engineer - LC/LCMS (Emilia Romagna, preferably Bologna) at Agilent Technologies. Responsibilities Respond to customer needs by providing repair, installation, upgrade and preventive maintenance activities Contact customers in a timely manner and schedules service efficiently Connect with manager and sales team to understand and meet customer needs and expectations Maintain Agilent’s customer service reputation by aligning with all corporate policies and procedures Complete administrative paperwork and computer reports promptly and accurately Provide feedback to the Product Specialists, manufacturing or OEM vendors concerning performance anomalies encountered - use the complaint handling system as required Address customer requests for service and communicate proactively before, during and after service Qualifications University degree in Chemistry, Biochemistry, Biotechnology or similar. Hands-on experience with LC/LC-MS, either in a technical support role or as an end user. Full proficiency in Italian and good level of English (especially reading & understanding). A valid driving license. What we offer Permanent Contract Outstanding company culture Career development opportunities Company pension scheme, yearly company bonus, company car, private health care, stock purchase plan, medical & life insurance A position within an international organization with exciting opportunities We will make sure you get all the training and development opportunities you need to become the best in your field! Additional Details This job has a full time weekly schedule. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support J-18808-Ljbffr

Location: Cernusco sul Naviglio, Lombardia, IT

Posted Date: 9/15/2025