National Contract Logistics IT Expert

Overview Specialista Senior / Project Manager at KuehneNagel. In an IT Expert role within the Contract Logistics Information Systems team, you will support and enhance logistics systems, troubleshoot, perform quality testing, conduct business analysis, and drive process improvements across implementation and operational support activities. How you create impact You will provide operational and post-implementation support for Contract Logistics Information Systems, ensuring smooth system performance and issue resolution. You will lead and support system implementations, including customer onboarding, configuration of environments, and go-live/hypercare activities. You will coordinate release management and execute integration testing to ensure system stability and functionality. You will conduct user training sessions and maintain internal knowledge bases to support system adoption and continuous learning. You will collaborate with corporate teams and subject matter experts to drive compliance, improvement projects, and local system enhancements. You will analyze and optimize existing operational processes, leveraging new functionalities and integration methods (e.g., EDI, replication, application-to-application). You will manage ticketing systems, follow up on assigned issues, and generate analytical reports based on operational needs. You will support hardware and system setup, including barcode printers and label printing, within Warehouse Management Systems (WMS). What we would like you to bring Bachelor’s degree in information systems, Logistics, or a related field Minimum 4 years of experience in IT support or logistics systems Solid understanding of BY WMS & Moca Programming, as well as ERP/MRP/CRM/WMS systems Experience with databases and advanced Excel skills Knowledge of SQL Strong communication, analytical skills and attention to detail Experience in software testing and quality assurance Fluent in written and spoken English and Italian What\'s in it for you At KuehneNagel you can demonstrate your personal and professional attributes. You will have opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. Your opinion counts. Who are we Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Your career will contribute to more than you can imagine, whether we help deliver life-saving medicines, develop sustainable transportation solutions, or support local communities. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. J-18808-Ljbffr

Location: Milano, Lombardia, IT

Posted Date: 9/14/2025