Customer Service Representative

Company Description Michael Aram is an award-winning American artist renowned for his handmade, craft-based designs. Inspired by a trip to India at age 25, he established a second home and workshop there, drawing continuous creative inspiration. Although best known for his work in metal, Aram's artistry spans various materials, focusing on objects made by hand. Today, over 200 skilled artisans work alongside him, creating unique pieces that reflect his dedication to nature, storytelling, and fine craftsmanship. From his studios in New York City and India, Aram's work celebrates the fusion of originality, narrative, and handcrafted traditions. Role Description This is a full-time on-site role for a Customer Service Representative located in Valencia. The Customer Service Representative will be responsible for addressing customer inquiries, providing excellent support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include managing customer interactions, processing orders, handling complaints, and assisting customers with product information. The role requires maintaining a professional demeanor and delivering high-quality service to uphold the brand's reputation. Qualifications Customer Service, Customer Support, and Customer Experience skills Proven ability to ensure Customer Satisfaction and handle Customer Service Representatives duties effectively Strong communication and interpersonal skills Ability to work on-site in Valencia Experience in a similar role is preferred Bachelor's degree or equivalent is beneficial

Location: Valencia, Valencian Community, ES

Posted Date: 9/13/2025