Sr HR Operations Coordinator

The Senior HR Operations Coordinator will provide strategic and functional support to the HR Operations team while ensuring a high level of internal and external customer satisfaction and service. The Sr HR Operations Coordinator is responsible for leading centralized Talent Acquisition and employee lifecycle operational processes to include HR inquiries, new hire onboarding, interview scheduling, terminations, employment offers and background checks, job descriptions, various compliance programs, and other processes as developed by the HR Operations team. • Perform mostly non-routine assignments using standard methods and sequences with no appreciable instruction. Ability to adjust, modify, and replace set processes as directed. • Lead the logistics and preparation of employee or new hire HR tasks. • Ensure accurate data delivery through transactions in various systems and data entry. • Proactively audit HR systems to ensure the integrity of candidate and employee data. • Perform employee file maintenance including filing of records, records retention activities and agreement tracking. • Lead inbox or case management through independent problem solving and when necessary, triage to appropriate stakeholders. • Act as a key advisor and executor on project teams as needed to support initiatives. • Assignments will require critical thinking, judgement initiative and creativity. Expectations include troubleshooting with minimal support from their leader. • Maintain highly ethical approach in the protection of confidential data., acting with the utmost scrutiny, judgment and care. • Ensure awareness of compliance with employment regulations and laws. • Understand the level of impact and risk of the role to the organization. • Adaptable, open to change, and able to work in ambiguous situations, responds to new information and unexpected circumstances. Seeks to understand reasons for setbacks and identify key lessons learned. • Positive, self-motivated individual who can complete goals and tasks independently with excellent critical thinking. • Strong organizational and interpersonal skills; demonstrated ability to build relationships and effectively connect with others within the HR team and other departments; approachable & viewed as a responsive resource for employees and leaders. • Meticulous attention to detail. • Excellent communication skills, both verbal and written. • Strong commitment to providing world class customer service to internal and external customers with limited supervision. • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. • Support and comply with the company’s Quality Management System policies and procedures. • Regular and reliable attendance. • Ability to work overtime as needed. • Ability to lift up to 25 pounds for approximately 5% of a typical working day. • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 85% of a typical working day. • Ability and means to travel between Madison locations. • Bachelor’s degree in Business Administration or related field, Human Resources preferred. • Experience with Workday or other applicant tracking system. • Professional experience in a fast-paced business setting. Experience with the scrum and/or agile framework Nice to have: S4/HANA, SAP Fiori, OneStream, Coupa, Databricks, Tableau, Monday.com, Smartsheet, DART, wdesk HYBRID Position 2 Times at week Tecnoparque Azcapotzalco CDMX Direct Hiring, 100% payroll mode. Life insurance. Major Medical Expenses Insurance (extends to spouse and children under 25 years of age, if applicable). Minor Medical Expense Insurance. Savings Fund (up to MXN$4,473 monthly) Food vouchers (up to MXN$3,440 monthly) 30 days’ Xmas bonus 12 days of vacation in the first year, increasing by 2 as dictated by law.

Location: Tenochtitlán, Chiapas, MX

Posted Date: 9/12/2025