Analista de TI – Especialista em SCCM e Microsoft Endpoint Management

Overview At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As an IT Solutions professional, you'll serve as the key technical leader, guiding systems management specialists and internal teams through complex challenges. You'll be the trusted expert that customers and Kyndryl account teams turn to for insight, technical guidance, or support during major incidents and critical technical discussions. With your expertise, you’ll assess customers’ IT environments, identify gaps, and develop remediation plans that elevate their operational capabilities. Your recommendations will help businesses evolve and stay ahead in the digital landscape. In this role, you'll lead recovery and restoration efforts, ensuring progress is communicated to stakeholders from management to customer-facing teams. You'll track actions with precision, applying diagnostic and troubleshooting skills to resolve issues efficiently. When urgent or emergency changes are needed, you'll guide the team through expedited change management processes, ensuring that solutions are implemented swiftly and smoothly. This role is about leading teams through challenges, driving innovation, and shaping the future of IT solutions for our customers. This professional will be responsible for administering and enhancing the IT infrastructure, ensuring the stability, security, and efficiency of services provided to users. Responsibilities Manage the SCCM/Endpoint Configuration Manager environment, including deploying operating systems, applications and updates, managing collections, packages, scripts, and compliance policies. Automate administrative tasks using PowerShell and VBScript; develop scripts and troubleshoot to optimize systems and applications. Monitor and apply security updates via WSUS integrated with SCCM; identify and resolve issues on workstations and servers; document procedures and configurations; collaborate with infrastructure, information security and technical support teams. Support integration and modernization projects involving Microsoft Intune, and contribute to automation and operational efficiency. Collaborate with infrastructure and security teams to maintain security, stability and efficiency of IT services. Qualifications Ongoing or completed technical education. Proven experience in SCCM/Endpoint Configuration Manager administration. Advanced knowledge of PowerShell and VBScript. Experience with image and operating system deployment via OSD/Task Sequences. Administration of Windows 10/11 and Windows Server 2012 or higher. Knowledge of Active Directory, GPOs, permissions, and domain structure. Familiarity with Windows Registry and system customizations. Experience with basic ODBC configuration, applications, and SQL Server / SQL Express. Knowledge of networking: IPv4, IPv6, DNS, DHCP. Availability to work in Rio de Janeiro - RJ. Preferred Qualifications Microsoft certifications (e.g., MD-102, MS-101, SC-300). Knowledge of software packaging for SCCM and Intune. Experience with Microsoft Intune, co-management, and Autopilot. Experience with packaging tools (.msi, .intunewin, silent scripts). Experience with modern workplace projects or cloud migration. Ongoing or completed higher education. Being You Diversity is a core value at Kyndryl. We welcome people of all cultures, backgrounds, and experiences and strive to create a workplace where everyone can bring their whole self to work, individually and collectively, and contribute to our equitable culture. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, relationships, processes, and value. We offer competitive benefits that support you and your family wherever you are in your life journey. Our learning programs provide access to certifications across major platforms, and our volunteering and giving platform enables you to support organizations worldwide. Get Referred If you know someone who works at Kyndryl, during the application process select the Employee Referral option and enter your contact's Kyndryl email address. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management, Information Technology, and Customer Service Industries: IT Services and IT Consulting J-18808-Ljbffr

Location: Rio de Janeiro, Rio de Janeiro, BR

Posted Date: 9/11/2025