Customer Service Advisor

Immediately Available Previous Customer Service experience About Our Client This opportunity is within a well-established, medium-sized company based in Lancing. Job Description As a Customer Service Advisor your responsibilities will include: Respond promptly to customer enquiries via phone and email. Maintain accurate records of customer interactions in the CRM system. Provide detailed product and service information to customers. Collaborate with internal teams to resolve customer issues effectively. Process and manage customer orders with attention to detail. Identify opportunities to improve customer satisfaction and loyalty. Support the team in meeting service level agreements and targets. Contribute to a positive and professional customer service environment. The Successful Applicant A successful Customer Service Advisor should have: Previous experience in a customer-facing role, preferably in the life science industry. Strong written and verbal communication skills. Proficiency in using CRM software or similar tools. An organised and detail-oriented approach to work. What's on Offer Competitive salary of approximately £13 - £13.50 per hour Work in a collaborative and supportive environment in Lancing. Contact Lily Wright Quote job ref JN-092025-6825904 Phone number 44 127 320 1210

Location: Lancing, West Sussex, GB

Posted Date: 9/8/2025