Customer Service

Customer Service Agent Hybrid/ Mon-Fri About Our Client Our client is a well-established, medium-sized firm. Known for its commitment to quality and customer satisfaction, the company has a strong presence in Brighton and is recognised for its dedication to employee wellbeing and professional growth. Job Description Responding promptly to customer inquiries Maintaining a positive, empathetic, and professional attitude towards customers Acknowledging and resolving customer complaints Ensuring customer satisfaction and providing professional customer support Processing orders, forms, applications, and requests Communicating with customers through various channels Keeping records of customer interactions, transactions, comments and complaints Providing feedback on the efficiency of the customer service process The Successful Applicant A successful 'Customer Service' professional should have: A thorough understanding of customer service principles and practices Excellent communication and interpersonal skills Proficiency in Microsoft Office and customer service software Ability to work well in a team and under pressure Strong problem-solving skills High level of commitment to customer satisfaction Ability to multitask and remain organised in a fast-paced retail environment What's on Offer £24500 (GBP) The opportunity to work in a professional and supportive retail environment Generous holiday leave A hybrid 9-5 working arrangement A permanent role with opportunities for professional growth This is an excellent opportunity to enhance your customer service skills within a supportive environment in Brighton. Don't miss out, apply today! Contact Ally Lantos Quote job ref JN-042025-6730178 Phone number 441273201204

Location: Brighton, Brighton and Hove, GB

Posted Date: 9/7/2025