General Manager

General Manager – Build to Rent A leading Build to Rent operator is looking for an exceptional General Manager to lead a flagship development in Walthamstow . This is a full-time role, Monday to Friday , perfect for a facilities expert and world-class communicator who can deliver operational excellence, create an outstanding resident experience, and drive strong financial results. Key Responsibilities Facilities Leadership : Be the go-to expert in building operations, compliance, and safety. Oversee planned and reactive maintenance, building inspections, and ensure the highest standards of fire, water, and health & safety compliance. Operations & Compliance : Run the building seamlessly day to day, ensuring it is always safe, compliant, and presented to the highest standards. Communication & Stakeholder Management : Build strong relationships at every level. With residents, your team, contractors, and senior stakeholders, communicating clearly and effectively in all situations. Resident Experience : Create a welcoming, vibrant community where residents feel valued. Organise events and deliver service that goes above and beyond. Commercial Performance : Develop strategies to maximise occupancy, rental income, and overall profitability while keeping costs under control. Team Leadership : Inspire, support, and develop a high-performing team, setting the standard for excellence in service and performance. About You A proven facilities management professional with a track record of running complex buildings to the highest standards. A confident, adaptable, and persuasive communicator at all levels, from residents to investors. 10 years in hospitality, property, or Build to Rent, with at least 2 years in a leadership role. Strong experience in revenue management and customer service delivery. Mobilisation experience would be a significant advantage. Self-motivated, organised, and exceptional under pressure. Degree in Hospitality, Property, or related field desirable. Benefits Private healthcare (with option to extend to family) Life assurance (4x annual salary after 12 months) 23 days holiday plus bank holidays Enhanced family-friendly policies Critical illness cover (after 12 months) Season ticket loans Eye test allowance Access to Benefit Hub: discounts, wellness support, and lifestyle perks

Location: Walthamstow, UK, GB

Posted Date: 9/6/2025