Payroll Operations Manager

We are seeking an experienced and dedicated Payroll Operations Manager: Key responsibilities: Manages the Payroll Team to ensure the timely and accurate preparation and delivery of three legal entities of Mexican payroll processing. Ensures all other voluntary and involuntary deductions are taken and accounted for throughout the payroll life cycle; to include (but not limited to) benefits, saving funds, garnishments, pension plans, special Government borrowings (FONACOT), etc. Determine and control other payroll benefits like food coupons, grocery coupons, car allowance, etc. Calculate and initiate the payments of the monthly payroll state tax of every legal entity. Appropriate withholding of federal income taxes, social security, retirement (SAR) and Government housing program (INFONAVIT). Determine and initiate the payments of monthly payroll withholdings. Resolve discrepancies or issues that may arise with the appropriate Government Offices. Responsible for SOX controls within the payroll organization and actively participates in audits (internal and external). Responds to and manages all inquiries relating to payroll and payroll systems; acts as the main point of contact for payroll and interacts seamlessly with key stakeholders and partners. Manages the team through day-to-day activities, while providing guidance on activities and deliverables. Mentors the team while providing growth and learning opportunities. Holds periodic 1x1 sessions with direct reports to ensure alignment with leadership expectations and throughout the organization. Coordinates all activities relating to year-end, including annual returns and reconciliation with the Government Digital System, year-end withholding tax adjustments, individual processing. Annual returns, and all other year end activities along with the Director of Payroll Mexico. Provides customer and stakeholder support for issues that arise and develops a plan for problem resolution along with mitigation of issues on a go-forward basis. Recommends, develops, and implements changes to processes, procedures, and workflows, leading to greater efficiency and accuracy throughout the Mexican payroll operations with the Director of Payroll Mexico. Manage 3rd party providers to ensure compliance with processes, requirements, laws, and service expectations: food coupons, grocery coupons, gas aid, etc. What we need: Minimum of 5-6 years in Payroll, especially with the TRESS platform, with 3-4 years of supervisory/leadership responsibilities. Excellent verbal communication skills in English, with the ability to interact with global teams and present information clearly and effectively. Workday experience, but not required. Demonstrated leadership qualities. Strong process improvement skills Ability to work in a fast-paced, deadline driven environment, with little supervision. Must be a customer-focused, results-driven leader with an emphasis on quality, detail, and accuracy. Ability to drive results and customer service improvements through KPIs, metrics and benchmarking measurements. Ability to influence team members, business partners and key stakeholders without authority. Strong interpersonal and organizational skills Ability to develop and deliver effective training to payroll staff. What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities

Location: Nuevo León, Mexico, MX

Posted Date: 9/6/2025