Junior Benefits Analyst

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending June 2025 totaled $14 billion. To learn how we can supercharge progress for you, visit hcltech.com. Location: Tecnoparque, Azcapotzalco Work schedule: Monday to Friday business hours (Hybrid) Skills • Bachelor’s degree in Business Administration, Human Resources Management, or related field; or 2 years of HR experience in lieu of degree. • 2 years of benefits administration experience; including, but not limited to, the processes, reporting, communication, and support related to benefit plans; including, but not limited to, health, group life, disability, and retirement. • Professional working knowledge of local regulations and statutory obligations. • Proficient in Microsoft Office; including Excel and PowerPoint. • Excellent English verbal and written communication skills. Responsabilities: • Own all benefits administration for assigned countries including, but not limited to, enrollment, vendor portal administration, payroll reporting, and employee experience. • Work closely with other Benefits Operations Analysts to provide support with other country projects and administration as needed. • Work closely with Global Benefits COE to implement changes to benefits and time away programs. • Conduct benefits onboarding sessions for new joiners. • Assist in the administration of all benefits including, but not limited to, medical, dental, vision, voluntary benefits, and retirement. • Assist in the administration global time away and leave programs. • Act as a liaison between outside administrators, vendors, and customers including, but not limited to, third party administrators, HR, payroll, employees, retirees, insurance carriers, and voluntary benefit providers, to ensure timely resolution of eligibility and claim disputes, as well as effective administration of company plans. • Analyze current benefit administration processes and suggest improvements to enhance the overall employee and administrative experience. • Assist in documenting and maintaining administrative procedures for assigned benefits processes. Identify gaps and implement process improvements. • Conduct periodic audits to ensure plans are being administered appropriately and in line with local legislation and compliance requirements. • Act as tier 2 escalation for any employee queries ensuring a timely resolution in line with internal SLAs. • Participate in reviewing and approving all benefits status change requests, qualifying life events, and other enrollment changes. • Strong analytical, critical thinking, and problem-solving skills.

Location: Azcapotzalco, Mexico City, MX

Posted Date: 9/5/2025