Property Administrator Supervisor

Key Responsibilities: Billing & Collections Operations: Oversee and streamline billing operations Manage month-end closing processes for billing functions Ensure timely and accurate upload of tenant charges into MDA and third-party systems Reconcile tenant charges to the accounting system Handle billing escalations and disputes with professionalism Deliver accurate, timely invoices and maintain billing quality assurance Provide detailed weekly/monthly collection reports to management Ensure AR goals and collection metrics are consistently met Review and report on delinquencies and customer disputes Clerical Team Oversight: Lead, train, and build a high-performing administrative support team Ensure compliance with internal procedures, policies, and quality standards Assist with special projects related to accounts receivable and process improvements Portfolio Management: Full property administration for a portfolio of buildings Lease onboarding, billing, receipts, and tenant collections Accounts payable/receivable and cashbook reconciliation Maintain tenant relations and support facility operations Requirements: Grade 12 (Matric) Diploma in Property Management (advantageous) 23 years experience in a similar property administration role Previous property and utilities billing experience is essential Junior management or team leadership experience preferred Intermediate MS Excel skills Experience with SAGE and MDA systems (advantageous) Excellent customer service background Skills & Competencies: Strong planning, organizational, and time management skills Client management and problem-solving abilities High attention to detail and accuracy Effective communication (verbal and written) Ability to work under pressure and meet tight deadlines Team-oriented and service-focused approach Ready to take the next step in your property career?

Location: East london, ZA

Posted Date: 8/29/2025