Underwriter– Personal Lines

An insurance company is seeking a skilled Underwriter II to join its Personal Lines team. The role involves underwriting personal insurance products including new business, renewals, endorsements, and quotations, while ensuring compliance with underwriting standards and delivering exceptional service to clients. Responsibilities Underwriting Operations Assess and process new personal insurance applications, policy renewals, and endorsements using the C360 system. Prepare quotes for new business and provide input to the sales team on underwriting matters. Ensure underwriting practices align with internal policies, procedures, and standards. Monitor and manage the profitability of policies, including correcting unprofitable business and avoiding overexposures. Handle renewal negotiations and prepare relevant documentation. Conduct and follow up on underwriting surveys and their outcomes. Review policies for accuracy before issuing to clients. Client Service & Communication Maintain a high standard of customer service and resolve client queries promptly. Engage with clients telephonically regarding amendments, additional cover, or other policy matters. Ensure all documentation is accurate, checked, and appropriately authorized before dispatch. Manage and maintain digital records of all underwriting activities. Service Delivery Ensure adherence to service level agreements and operational plans. Respond to escalated customer issues and provide resolution feedback. Propose improvements to processes and workflows for enhanced efficiency. Team Collaboration & Knowledge Sharing Align with company values and culture in daily interactions. Share expertise, systems knowledge, and best practices with colleagues. Work closely with team members to meet performance and service targets. Requirements Matric NQF Level 5 in Short-Term Insurance Regulatory Exam Level 1 (RE 5) Personal Lines Class of Business Certification Minimum of 4 years experience in Personal Lines Underwriting DOFA confirmation from the FSCA Please Note, if you don't match the Requirements or Industry, you won't be consider for this role Benefits Competitive salary. Contact Hire Resolve for your next career-changing move today Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn Send me your CV on 27 63 584 7231 (Whatsapp) You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us Please use " Personal Lines Underwriter " as your subject line when applying via email We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise

Location: Johannesburg, Gauteng, ZA

Posted Date: 8/29/2025