Head, Infrastructure & Operations

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Job Description This is a key senior leadership role reporting to the Chief Digital and Tech Officer and leading the team responsible for infrastructure modernization and transformation. The successful candidate will manage the delivery of key transformation objectives and will partner with all social enterprises to balance both business alignment and centralized technology products and services across the organization. The goal is to meet the unique needs of specific lines of business and also meet the demand to leverage global economies of scale across the firm. Main Responsibilities Leading the organization's cloud infrastructure strategy and implementation. Sets the mission and vision of the infrastructure, DevOps, and Corp IT organization to foster a business-oriented mindset driven by continual service improvement. Leads the development of strategies and roadmap, and ensures its integration with the overall IT and enterprise strategic plans. Overseeing the design, deployment, and management of cloud-based services and solutions. Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources. Collaborating with cross-functional teams to integrate cloud solutions with existing systems. Re-imagine ways of working. Engage the entire businesses to re-imagine the way work gets done and how new products and services are brought to market, all enabled by Cloud technologies. Integrate. Consider how to integrate the Cloud through infrastructure and networking solutions to connect, optimize, and manage Cloud solutions across a wide choice of platforms. Ensuring scalability, performance, and cost efficiency of cloud infrastructure. Monitoring cloud system performance, analyzing trends, and optimizing resource utilization Managed services. Ensure the use of Cloud is secure, resilient, compliant, cost effective, and properly service managed. Implementing disaster recovery and business continuity plans for cloud-based services. Manages annual OPEX and CAPEX budget for infrastructure, devops and corp IT to ensure it is consistent with overall strategic objectives. Provides strategic direction and oversight for the design, development, operation and support of IT systems that fulfill the needs of the business, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations and IT service support. Staying abreast of cloud technology trends, emerging tools, and industry developments. Providing guidance on cloud governance, compliance, and risk management. Directs the development of sourcing strategy and provides executive oversight for strategic vendor and partner relationship management. Managing cloud service providers, contracts, and relationships. Developing and implementing cloud security policies, procedures, and best practices. Manage central teams to deploy and operate the physical data center, cloud, and database infrastructure across the organization, watching over all aspects of Infrastructure health. Implement process improvements and inform best practices in production operations. Job Requirements Minimum 15 years of technical and management experiences in Infrastructure, Network and Cloud Operations at scale Preferably 5 years of experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization and within complex contexts. Degree in Computer Science or Information Technology (or equivalent) Technical background in Public / Private Cloud, ITSM, BC / DR, Virtualization, Network (LAN & WAN), Storage (SAN & NAS), Windows Servers, Linux, Unix, Containers, Firewalls, Modern Workplace technologies and any other infrastructure related areas Knowledge of IT security frameworks, measures, and technologies (e.g., Cloud, On-premise, Operating Systems, Application Software, Middleware, Databases) Good communication and stakeholders’ management skills on all levels Able to identify opportunities to transform and drive changes to realize the organization’s objectives Exceptional leadership skills with the ability to develop and communicate Tech Infrastructure, DevOps, and corp IT vision that inspires and motivates staff and aligns to the IT and business strategy. Excellent analytical, strategic conceptual thinking, strategic planning and execution skills. Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units. Expertise in budget planning and financial management preferably with showback and/or chargeback models. Must be comfortable with ambiguity and fast change with an ability to adapt quickly and easily. Strong vendor management and partner relation skills to identify and leverage resources internal and external to the enterprise Ability to drive organizational change and build infrastructure capabilities that effectively balance the need to continuously exploit capabilities Strong experience with major cloud service providers (e.g., AWS, Google Cloud). Certifications in cloud architecture (AWS Certified Solutions Architect, Google Cloud Architect, etc.). Strong understanding of cloud security. Relevant experience in infrastructure modernization and management Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Retail Referrals increase your chances of interviewing at FairPrice Group by 2x Get notified about new Head of Infrastructure jobs in Singapore, Singapore . 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Location: Singapore, Michigan, SG

Posted Date: 8/28/2025