Head of Operations, APAC Hub

Chez Roche, vous pouvez être vous-même et être apprécié pour les qualités uniques que vous apportez. Notre culture encourage l'expression personnelle, le dialogue ouvert et les connexions authentiques, où vous êtes valorisé, accepté et respecté pour ce que vous êtes, vous permettant de prospérer tant personnellement que professionnellement. Voici comment nous visons à prévenir, arrêter et guérir les maladies et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Rejoignez Roche, où chaque voix compte. La position Head of Operations, APAC Hub A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. We are looking for a strategic and results-driven Head of Operations APAC HUB to lead and oversee our outsourced Global Distribution HUB based in Singapore, serving the Asia Pacific region. This pivotal role is responsible for ensuring operational excellence, driving continuous performance improvement, and strengthening relationships with third-party logistics and distribution partners. The ideal candidate brings deep operational expertise, strong leadership capabilities, and a collaborative mindset to manage complex supply chain dynamics in a fast-paced, high-impact environment. The Opportunity Strategic & Operational Leadership: Oversee and align end-to-end operations of the APAC Distribution HUB with corporate and regional strategies, contributing to the development and execution of long-term distribution plans. Performance & Compliance Management: Define, track, and optimize key performance indicators (KPIs) and service levels, while ensuring full compliance with global trade regulations, regional customs requirements, and contractual agreements with 3PL partners. Cross-Functional Collaboration & Stakeholder Management: Collaborate with a wide range of internal teams and external partners to streamline processes, enhance customer satisfaction, and manage governance frameworks. Financial & Inventory Oversight: Manage a significant annual operating budget (SGD 25M) and an extensive inventory stock (SGD 200M), balancing cost-effectiveness with service excellence and ensuring accuracy and availability across the region. Team Leadership & Talent Development: Lead, mentor, and develop a high-performing operations team of more than 3 direct reports, fostering a culture of accountability and building future leadership pipelines. Continuous Improvement & Digital Transformation: Champion the adoption of digital tools, automation, and analytics to drive operational visibility, predictive planning, and continuous process improvements. Risk Management & Business Continuity: Identify and mitigate operational risks through robust business continuity planning and crisis response strategies. Values & Sustainability Champion: Promote a safe, efficient, and inclusive work environment, championing sustainable practices aligned with Roche’s values and ESG goals. Who you are You should possess a minimum of 10 years of progressive experience in operations or supply chain management, with at least 5 years in a senior leadership role within a regional or global distribution environment. A Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or a related field is required, while a Master’s degree (e.g., MBA or relevant technical specialization) is preferred. Strategic Leadership: Proven ability to lead, mentor, and develop high-performing teams while leveraging advanced analytical skills to drive data-driven decisions and contribute to long-term distribution strategies. Operational & Financial Oversight: Demonstrated success in managing complex outsourced operations and third-party logistics (3PL) providers, with a strong focus on optimizing financial performance, service levels, and inventory management. Process Excellence & Digital Transformation: Extensive experience with operational excellence methodologies (e.g., Lean, Six Sigma) and proficiency in supply chain systems and data visualization tools to champion continuous process improvement and digital adoption. Cross-Functional Collaboration: Excellent communication and stakeholder management skills, with a high degree of cultural intelligence to effectively influence and collaborate across diverse functions, levels, and international teams. Compliance & Risk Management: Deep understanding of global trade compliance, including customs clearance and Free Trade Agreements (FTAs), coupled with a proven ability to identify and mitigate operational risks. Qui nous sommes Un avenir plus sain nous pousse à innover. Ensemble, plus de 100 000 employés à travers le monde sont dédiés à faire progresser la science et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Nos efforts aboutissent à plus de 26 millions de personnes traitées avec nos médicaments et plus de 30 milliards de tests réalisés avec nos produits de Diagnostique. Nous nous encourageons mutuellement à explorer de nouvelles possibilités, à favoriser la créativité et à conserver nos grandes ambitions, afin de fournir des solutions de santé qui changent des vies et ont un impact mondial. Construisons ensemble un avenir plus sain. Roche est un employeur offrant l'équité en matière d'emploi. J-18808-Ljbffr

Location: Singapore, Singapore, SG

Posted Date: 8/27/2025