CUM BOOKS - STORE MANAGERS AND SUPERVISORS, WESTERN CAPE REGION

Introduction Are you passionate about Christian literature and customer service? CUM Books is looking for dedicated Store Managers and Supervisors in the Western Cape Region. We are seeking candidates who are driven, responsible, and committed to upholding our mission to put Christian resources in the hands of every South African. Duties & Responsibilities Introduction Are you passionate about Christian literature and customer service? CUM Books is looking for a dedicated Store Manager to lead our East London branch. We are seeking a candidate who is driven, responsible, and committed to upholding our mission to put Christian resources in the hands of every South African. Duties & Responsibilities Supervisor Responsibilities Housekeeping Admin Sales & Customer Service Assist staff on the shop floor. To be equipped with suitable levels of product knowledge Manage stock levels in collaboration with Manager and Assistant Manager Take responsibility for the shop floor, overseeing daily duties and daily requirements from staff. Manager Responsibilities Organizing and overseeing all store operations. Leading and supervising a dedicated retail team. Train and guide staff members to achieve maximum performance. Prepare and effectively control the store's budget, focusing on cost efficiency. Efficient stock management and monitoring of stock levels. Maintaining and delivering excellent customer service. Addressing and resolving customer complaints to uphold exceptional customer service. Handling and resolving any issues that may arise within the store. Planning and overseeing in-store promotions and merchandizing. Staying updated on market trends to identify opportunities for store improvements. Ensuring the store complies with all legal health and safety guidelines. Providing regular feedback and reporting to higher management. Desired Experience, Requirements and Skills Proven experience in retail management or a related role. Strong leadership and team management skills. Excellent organizational and interpersonal skills. Proviciency in budget management and stock control. Customer-focused with commitment to delivering exceptional service.

Location: Western Cape, Western Cape, ZA

Posted Date: 8/23/2025