Operations Supervisor

Key Responsibilities: Ensure all express deliveries meet strict service-level timelines and performance targets Monitor delivery progress throughout the day, supporting drivers to maintain on-time performance Oversee warehouse operations including sorting, packing, parcel allocations, and stock control Minimise operational losses through strong controls and proactive problem-solving Manage performance for both express and food deliveries, including complaints resolution, incident management, and driver retraining where needed Plan and manage driver rosters according to demand forecasts Recruit, onboard, and validate new drivers and ensure all contractor documents remain compliant Deliver SOP training to drivers and operations staff Conduct incident reporting, vehicle and uniform checks, and health & hygiene screenings Administer penalties, deductions, and cash-up processes accurately Lead and train office staff to ensure all processes meet strict performance and compliance standards Requirements: Proven experience in logistics, last-mile delivery, or a similar operational environment Strong leadership, organisational, and problem-solving skills Willingness to work irregular hours in a high-pressure setting Ability to manage multiple priorities and meet tight deadlines Why Join Us? This is an opportunity to work in a high-performance operations environment where no two days are the same. Your ability to lead, organise, and deliver results will be directly rewarded with a competitive, experience-based salary of up to R20 000 .

Location: Rustenburg, ZA

Posted Date: 8/22/2025