Examinations Support Officer

Why NOCN Group? NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research. A career at NOCN Group offers you the chance to be part of a fast-growing, international educational non-for-profit. Plus, there's lots of other great benefits which can be viewed on our website at: https://www.nocn.org.uk/about/careers/why-join-nocn-group/benefits/ NOCN Group has been named amongst the Best Medium-sized Organisations in the UK as one of Sunday Times' Best Places to Work 2024 list. Purpose and Objectives: To provide support for the effective operation of the examinations team including: Engaging with and using a range of internal and external systems and platforms to view record and review (RR) footage. Release RR results in accordance with NOCN guidance and instructions. Engage with malpractice and maladministration processes. Liaise across NOCN departments including quality/assurance/customer service as required. The development and delivery of end to end awarding process. Compiling examination data including standardisation activity. Formatting and standardisation activity as required. To contribute to the continuing improvement of the examinations service by reporting on the efficacy of processes and procedures. Key Requirements, Qualifications and Knowledge: The successful candidate must have:- Level 2 in Literacy and Numeracy. Educated to Level 2 (GCSE level/other appropriate vocational qualifications). Experience of working with a diverse range of customers. Willingness to travel within the UK. Nice to have criteria: Evidence of continuing professional development. Experience of working with awarding organisations or similar bodies in a regulated environment. Experience of conducting remote invigilation. Experience of servicing committees. Experience of formatting documents. Application Instructions: NOCN is a registered educational charity, Investor in People and Leader in Diversity. We welcome applications from people of all backgrounds, especially those under-represented in the sector. We want the best people and welcome all equally. As a proud member of both Disability Confident and Inclusive Employers standard, we celebrate and recognise the benefits of equity, diversity, inclusion and belonging. As such, we welcome and encourage applicants from all backgrounds, and should you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will do our best to accommodate. If this sounds like the job for you, please send your completed Equal Opportunities Monitoring Form, CV and a covering letter, explaining why you are the best fit for the role, to: recruitment@nocn.org.uk Please specify the role that you are applying for in the subject header of the email. The full Job Description/Person Specification and Equal Opportunities Monitoring Form can be downloaded below.

Location: Sheffield, GB

Posted Date: 8/10/2025