Salesforce Business Analyst

Role: Salesforce Business Analyst Rate: £600.00 P/D (Outside IR35) Location: Hybrid (1 Day a week in Manchester) Length: 5 Months Initial TechOhana are working with a well-established retail brand currently scaling their Salesforce platform as part of a multi-phase transformation programme. They’re looking for a contract Salesforce Business Analyst to join for the next phase of delivery, helping bridge the gap between technical teams and business goals in a fast-paced retail environment. Key responsibilities: Work with stakeholders to capture, refine, and prioritise Salesforce requirements across Sales and Service Cloud Translate complex retail processes into actionable user stories and functional documentation Facilitate workshops, gather insights, and validate solutions with end-users and technical teams Support backlog grooming, sprint planning, and testing cycles as part of a cross-functional agile team Ensure alignment between business outcomes and Salesforce capability through strong BA fundamentals Required Experience/Skills: 4 years experience as a Salesforce Business Analyst on large-scale projects Background working in the retail sector or other B2C-facing environments Strong knowledge of Salesforce Sales and Service Cloud Excellent documentation skills and stakeholder engagement Experience delivering in agile teams and hybrid working environments This is a contract opportunity with flexible hybrid working – ideal for a consultant looking to make a tangible impact without a full-time commitment. Jump into a live Salesforce programme where your work will make an immediate difference. If you're an experienced analyst ready to accelerate delivery and solve challenges — get in touch with me directly to find out more.

Location: Manchester,, GB

Posted Date: 8/8/2025