Retail Store Associate

Retail Store Associate (Full Time) Hours, 42 - 45 hours per week, over 7 days Salary: £30,576 - £32,760 per annum (depending on how many hours worked) Location: West Quay, Southampton Purpose of the Role; Provide exceptional customer experience, supporting store operations, and representing the brand positively resulting in customer acquisition and long-term customer loyalty. Key Duties; Ensuring customer satisfaction, driving sales, maintaining store standards, and upholding the brands image. Contribute significantly to the overall success of the store and the positive perception of the brand. Warmly welcome customers as they enter the store and offer assistance. Help customers locate products, provide product information, and answer any questions they may have. Address customer complaints and resolve issues promptly to ensure a positive experience. Process customer transactions efficiently, including sales, returns, and exchanges, using the EPOS system. Provide personalised product recommendations based on customer needs and preferences. Suggest additional products/accessories that complement the customers purchase to increase sales. Maintain an in-depth understanding of Garmin products, features & benefits, and the brands ethos. Exhibit a positive and enthusiastic demeanour that embodies our values. Punctuality and dependability are critical. Willingness to work flexible hours, including weekends and holidays. Education & Experience; Prior experience in customer service roles is highly valued, as it demonstrates an ability to interact effectively with customers. Experience as a sales associate, customer service representative, or any role involving direct customer interaction, showcasing the ability to meet sales targets and provide product recommendations. Experience working as part of a team in any capacity demonstrates collaboration skills, which are essential in a retail environment.

Location: Southampton, South East, GB

Posted Date: 8/7/2025