IT Support Lead

Skills and Qualifications: Leadership Skills: Strong leadership and team management skills to guide and support the IT support team. Technical Expertise: Excellent technical knowledge of IT systems, infrastructure, and support tools. Problem-Solving: Strong problem-solving and decision-making skills to address complex IT issues. Communication Skills: Exceptional verbal and written communication skills to interact effectively with team members and stakeholders. Organizational Skills: Excellent organizational skills to manage multiple tasks and priorities efficiently. Customer Service Orientation: A focus on providing exceptional customer service and ensuring user satisfaction. Experience: Previous experience in IT support and service management is highly desirable. Certifications: Relevant certifications such as ITIL, CompTIA Network, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Location: Midrand, ZA

Posted Date: 8/6/2025