Billing Administrator

Billing Administrator Office-Based Role (Telecoms Industry) Fully office-based role We are seeking a proactive and detail-orientated Billing Administrator to support the finance and operations team within a busy telecoms company. The role involves a variety of administrative and billing-related tasks, data handling, reporting, and customer service. This is an excellent opportunity for someone who has experience working with data and is eager to grow within a corporate setting. Key Responsibilities: Billing & Data Administration: Monthly billing administration for B2B and B2C customers (landline, broadband, lease lines, mobile Vodafone & O2) Add and organise data within the billing system Monitor and report billing data using internal systems Handle discrepancies across platforms (e.g. Zoho, Salesstar, My Accounts), reconcile and validate within Abillity Customer Communications: Generate and send end-of-contract letters to approximately 200 customers per month Handle internal and customer queries via email and telephone professionally Produce and dispatch letters related to billing and customer accounts Systems & Reporting: Work with the Abillity billing platform, gradually transitioning from manual data handling Import, match, and verify data from multiple sources Produce internal reports and compile team data for review Collaboration: Work closely within a team of six young professionals Share ad hoc tasks with team members as needed Participate in cross-functional communication and support roles Preferred Skills & Attributes: Excel proficiency: Intermediate skills including Ideally billing admin experience or data driven experience Phone manner: Clear, confident communication over the phone Exposure to any of the following systems is beneficial: Abillity, Zoho, Salesstar, My Accounts or other billing platform (preferred) Whats on offer:- Parking Private healthcare KPId bonus scheme Discounted rewards scheme

Location: North London, South East, GB

Posted Date: 8/5/2025