Housing Officer

Job Title: Housing Officer Location: Wrexham and wider Wales Contract: Permanent Hours: 40 hours per week, Monday to Friday, 8:30 am-5:00 pm Salary: £28,000 - £35,000 per annum A full UK driving licence and access to your own vehicle is essential. The successful applicant will be required to complete a DBS and CTC clearance Manpower UK is currently recruiting for a dedicated Housing Officer on behalf of our client. This field-based role will see you supporting a caseload of vulnerable service users across Wrexham and Wales, helping to maintain their wellbeing and ensure properties are managed to the highest standard. This is a vital role offering a mix of people-focused support and property management. You'll work independently while collaborating with a wider operational team and external stakeholders. Main Responsibilities Service User Support: Manage a caseload of up to 250 individuals in supported accommodation Conduct monthly welfare visits and bi-weekly wellbeing checks Induct service users into their new accommodation Signpost to local services including GPs, charities and council support Respond to absconsions and incidents as appropriate Assist with transport or relocation when required Property Management: Carry out property inspections and identify maintenance needs Report, arrange, or carry out minor repairs Ensure inventory compliance and property readiness post-move-out Maintain health and safety and certification standards Liaise with landlords and prepare terminated properties for handback Collaboration & Communication: Work closely with your team leader and local colleagues Attend internal and external meetings as needed Engage with local authorities and support agencies What We're Looking For Experience in housing, tenancy management, or social care Confident working independently with a strong sense of responsibility Strong organisational and record-keeping skills Ability to handle sensitive situations professionally Full UK driving licence and access to a vehicle Willingness to undergo an enhanced DBS and Counter Terrorism Clearance Benefits Package 25 days annual leave plus bank holidays Westfield Health membership (cashback and discounts) Life Cover (2x salary) Laptop, phone and equipment provided (if needed for the role) Employer pension contribution (4% employer / 4% employee) Referral Scheme 6-month probation period

Location: Wrexham, Wales, GB

Posted Date: 8/5/2025