Retail Store Manager

We're working with a well-established luxury goods business with a long-standing reputation for quality. They're now looking for an experienced Retail Store Manager to lead their flagship store in Glasgow and play a key part in its success. This is a varied, hands-on role where you'll lead a small retail team, drive local promotional activity, and shape the store's offering to meet customer demand. It would suit someone with a commercial mindset and strong people skills, who enjoys being part of a growing and collaborative team. You will have the opportunity to take full ownership of a high-profile store within a respected organisation with a blend of operational responsibility and creative freedom in your role. What you'll be doing: Managing all day-to-day aspects of the store, ensuring smooth operations and excellent customer service Leading and developing a team of Retail Sales Assistants, setting rotas, approving timesheets and coaching for performance Driving store sales and community engagement through events, promotions and local marketing initiatives Monitoring store performance, reporting on sales figures, stock levels, margins and costs Creating and refreshing store layouts and product displays, ensuring the shop is well presented and commercially appealing Sourcing new complementary products to enhance the store's offering and customer experience Work closely with the merchandising, production and area sales teams What we're looking for: Proven experience in a retail management role, leading a small team Previous experience of working with luxury, high quality products is highly advantageous Strong customer focus, passionate about providing exceptional levels of service and providing customers with a journey of the company history and product development A confident people manager who can lead by example and motivate a team Creative and resourceful - someone who enjoys getting involved in layout planning, local marketing and events Strong commercial awareness with the ability to interpret sales and performance data Comfortable using stock and reporting systems, along with Microsoft Office Organised, detail-oriented and calm under pressure

Location: Glasgow, GB

Posted Date: 8/5/2025