Claims Executive

Title: Commercial Claims Executive Salary: £35,000 - £50,000 per annum (DOE) Location: Birmingham and Derby, Hybrid 2 – 3 Days per week in the office Term: Permanent, Full-Time Your new company: Our client, a UK-based insurance specialist, is seeking a commercial account executive to join their team. This insurance company specialises in a wide range of products, providing coverage from home insurance to commercial and corporate insurance solutions. Your new role: In your new role, you will help manage, grow, and develop relationships with corporate clients. This will involve servicing their needs and assisting with their claim’s requirements. You will support the entire claims process for clients, keeping them updated in a timely manner and delivering excellent service. You will collaborate closely with insurers, internal departments, and clients to ensure the best possible resolutions, while also providing your expert technical opinion. The right candidate. Your skills and experience: • There will be elements of travel involved with this role such as client meetings, training, and company/team events • Investigate any case to aid in the settlement and conclusion of the claim. • Actively engage with both new and existing clients while nurturing and developing relationships. • Serve as the primary contact for clients' claims needs. • Facilitate the onboarding of new clients and thoroughly explain the process to ensure their understanding. • Manage client claims, particularly acting as the main handler for larger, more complex claims. • Resolve any disputes that may arise. • Attend client meetings to consult on renewals and claims. • Collaborate with Account Executives and Account Handlers. • Feel comfortable discussing outcomes and claims with clients and policyholders in a professional manner. Your new benefits: • 22 days of annual leave (plus public holidays), with additional days awarded based on length of service. • Life Assurance • Income Protection • Pension Scheme • Healthcare Cash Plan • Flexible Benefits • Gym Discounts • Salary Sacrifice Schemes • Insurance Offers • Retail Discounts Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check. Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability. Where roles are advertised as remote working successful candidates will be required to work in the UK only

Location: West Midlands, UK, GB

Posted Date: 8/5/2025