Pets At Home
CRM Manager
Job Location
Wilmslow, United Kingdom
Job Description
Areyouadata-savvyCRMexpertwithapassionforpersonalisationandcustomerengagement?Join PetsatHome asournew CRMManager andhelpshapethefutureofpetcarecommunications. AbouttheRole ReportingtotheSeniorCRMManager,youllleadstrategicCRMinitiativesthatdrivecustomerlifetimevalue,loyaltyandmulti-channelengagementacrossourpetcareecosystem.Thisisntjustaboutrunningcampaignswerelookingforsomeonewhocanthinkbig,testsmartanddelivermeaningfulinsightsthatelevatethecustomerexperience. Thisroleoffershybridworking(twoofficedaysperweek)fromourSupportOfficeinHandforth(Cheshire). Pleasenote ,duetothesummerholidayperiod,wewillbeshortlistingforthisroleintheweekcommencing18thAugust. Whatyoullbedoing: DesigningandactivatingtargetedCRMstrategiesforourPetsClubmembers Leadingtest-and-learnprogrammestooptimisecommunicationsandoffers Collaboratingacrosscommercialteamstoalignprioritiesanddriveresults Championingpersonalisationandnext-best-actionjourneys ManagingCRMExecsandexternalpartnerstodeliverhigh-qualitycampaigns Whatwerelookingfor: ProvenexperienceinCRMstrategyandcustomeractivation Stronganalyticalmindsetwithapassionfordata-drivendecisionmaking Experiencewithpersonalisationandsegmentationtechniques Abilitytoinfluencestakeholdersandprioritiseeffectively Acustomer-firstthinkerwhounderstandsthepowerofempathy Wetakeourinspirationfrompetsinembracingpeoplefromallwalksoflife,andwevalue,respectandcelebratedifference.WeencourageourpeopletobetheirbestselvessothatwecancreateabetterworldforPets,ourPlanetandPeople.Ourambitionistoreflectthediversityofthecommunitiesweoperatein,andweareintentionalinaddressingandremovingbarrierstocreateopportunitiesfortheexceptionaltalentandpotentialinourcommunities.Evenifyourskillsandexperiencedontperfectlyalign,ifyouthinkyoucanmakeauniquecontributionthroughyourvaluesandbehaviours,wewanttohearfromyou! Whyjoinus? AtPetsatHome,weputpetsandtheirpeopleattheheartofeverythingwedo.Youllbepartofafriendly,fast-pacedteamthatscommittedtoinnovation,collaborationandmakingarealdifference.
Location: Wilmslow, North West, GB
Posted Date: 8/3/2025
Location: Wilmslow, North West, GB
Posted Date: 8/3/2025
Contact Information
Contact | Human Resources Pets At Home |
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