Customer Service Coordinator

Long-term temp role with great permanent potential Call-centre role in supportive environment - no cold calling! About Our Client Our client is a large organisation with a reputation for excellence. Known for their high-quality products, they are committed to enhancing consumer experience and fostering a productive work environment Job Description * To manage a high volume of calls * To create, update and close records in databases (CRM) * To follow communication procedures, guidelines and policies * To ensure at all times a professional image of yourself and the organisation is portrayed in any interaction * To provide accurate, valid and complete information by using the right methods/tools * Work with customer service manager to ensure proper customer service is being delivered The Successful Applicant A successful Customer Service Coordinator should have: Exceptional communication and interpersonal skills. A keen eye for detail and a high level of organisational ability. The capacity to handle sensitive information with discretion. A customer-focused approach and the ability to handle patient queries efficiently. Proficiency in using Microsoft Office Suite. What's on Offer An hourly rate of £12.60 per hour, paid weekly, plus holiday pay. Opportunity to be a part of a large and supportive organisation and team located in Trowbridge. An engaging company culture that values teamwork and innovation. Five days on-site with a flexible work schedule. Temporary contract with great potential for extension and permanency. Contact Beth Fitzgerald Quote job ref JN-042025-6709947 Phone number 441179065524

Location: Trowbridge, Wiltshire, GB

Posted Date: 8/3/2025