Retail Operation Specialist

Social network you want to login/join with: We are looking for a Retail Operation Specialist to work in our TCL office in Milan. Your responsibilities: • Responsible for third party Field Force team, coordinating Promoter and Retail Specialist teams operating at national level in the main stores of the most important Key Accounts. • Work in agreement with the Retail, Marketing and Sales Teams to transfer business needs in dedicated field activities and ensure timing of execution coordinating different vendors involved • Keep track of activities deployment and be proactive in recovery plans activations • Develop guidelines for placing the POS materials inside the stores • Agency management and cost efficiency oriented • Responsible for the sell-out performance driven by the Promoters, accordingly with Sales target agreed with Sales team • Set, track and monitor monthly promoter incentive scheme with a tailor made approach driven by sales needs • Responsible for identifying areas with poor sales performance other than critical issues and problems, reporting any solutions and actions directly to the Retail Manager. • Prepare and attend regular Field Force meetings, presenting key information and results about your team. • Coordinate branded display agency during execution, keep track of progress accordingly with yearly plan • Actively communicate the wider business strategy to the team, managing weekly / monthly alignment call with field force Requirements • Previous experience in the consumer electronics market • Good knowledge of customer guidelines • Proven Leadership skills to manage a Field Force. Strong retail knowledge and sales skills to transfer business needs to effective field activities • Strong analytical ability. Organizational and planning ability. Solutions oriented and excellent team-worker. • knowledge of Microsoft Office suite especially Excel and PowerPoint. Power Bi and other analysis tools will be considered as a plus • Problem solving and ability to work under strict deadlines on multiple tasks J-18808-Ljbffr

Location: Milano, Lombardia, IT

Posted Date: 7/18/2025