Lounge Coordinator

KEY RESPONSIBILITIES 1. Understand, anticipate and deliver customer (internal and external) needs while building effective relationships. 2. Positively respond to both our internal and external customers through effective communication and personal accessibility. 3. Providing excellent customer service, by managing client expectations and ensuring information is communicated between the team and customers. 4. Liaising with client on a variety of matters and attending to their needs whilst maintaining a strong working relationship. 5. Understand procedures and processes and operate them to the required standard, including, but not limited to the following: a) Carry out any minor reactive tasks within the agreed service level to include plumbing, fabric, (minor electrical) or porter duties. b) Identify, report and occasionally rectifying any defects and hazards as appropriate. c) Assist with management of domestic water systems to comply with the requirements with L8. d) Occasionally prepare, review and adhere to Method Statements and Risk Assessments for all tasks carried out to ensure safe working practices. e) Occasionally supervise & escort subcontractors to ensure comply with contractual commitments, and site operating processes. g) Maintain the onsite Log Books to ensure they are always up to date with the necessary documentation. 6. Perform with an understanding of business requirements and changes and ensuring continuous improvement. 7. Actively participate in a diverse and effective team. 8. Convey messages and ideas clearly and openly. Involve people and influence decisions. 9. Actively participate in the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. 11. Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning. 12. Carry out any reasonable request from management

Location: TW6, Stanwell Moor, GB

Posted Date: 7/16/2025