Optometry Receptionist (Entry-Level)

Title: Optometry Receptionist (Entry-Level) Area: Ermelo Industry: Optometry / Healthcare Ref No.: TRG 2352 Salary: R6 000 R8 000 per month (dependent on experience) Start Date: As soon as possible Type: Permanent An opportunity for an experienced OPTOMETRY RECEPTIONIST (ENTRY-LEVEL) is required for permanent employment based in Ermelo. A leading and reputable Optometrist Practice in Ermelo , is a well-respected and modern optometry practice offering personalised eye care and quality eyewear solutions to a loyal and growing patient base. With a strong reputation for professionalism, patient care, and service excellence, the practice seeks to appoint a trustworthy and well-presented Entry-Level Receptionist who will be the first point of contact for patients and visitors. To provide outstanding front-desk service and general administrative support in a friendly, organised and professional manner, helping ensure a smooth experience for both patients and the optometry team. DUTIES & RESPONSIBILITIES: Reception & Front Office Duties Greet patients and visitors warmly and professionally. Answer incoming calls and handle inquiries or appointment bookings. Confirm and manage bookings using in-practice scheduling systems. Ensure the reception and waiting area are always neat, clean and welcoming. Check-in patients, update personal and medical aid information, and assist with check-out and payments. Administrative Support Capture and update patient records accurately. File and scan patient documents confidentially and securely. Manage and track invoices, quotations and basic medical aid submissions. Assist with ordering and stock control of lenses, frames and consumables. Liaise with suppliers and follow up on outstanding orders where required. Customer Service & Product Support Provide product knowledge assistance (frames, lenses, accessories) where needed. Coordinate collections and ensure customer follow-ups are actioned. Address basic concerns or queries with warmth and professionalism. Build a trusted relationship with returning patients and their families. EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS: Minimum: Grade 12 / Matric Fluent in English and Afrikaans (verbal and written) Well-spoken with a friendly, polished telephone manner Computer literate (MS Office & basic POS experience ideal) Able to manage time, tasks and multiple responsibilities efficiently Trustworthy with high integrity financial and patient confidentiality is key Advantageous: Prior experience in a front-desk, optometry or medical practice role Knowledge of basic accounting, invoicing or practice management software Familiarity with eye care products (frames, lenses, contact lenses) Key Attributes Well-groomed and neat presentation Warm, welcoming and patient-centric personality Discreet, dependable and confidential Organised and detail-oriented A fast learner and team player with a positive outlook Salary: R6 000 R8 000 per month (dependent on experience) Start Date: As soon as possible Type: Permanent Join a respected and community-rooted optometry practice Work with a dedicated team that values professionalism and compassion Stable, long-term career potential in the healthcare and vision care industry Enjoy a structured and supportive environment where attention to detail and trust are appreciated Working Hours Monday to Friday: 08:00 17:00 Saturdays: 08:00 12:00 (alternate, or as scheduled) Flexibility for extra hours during busy periods appreciated TheRecruitmentGuy Optometry Receptionist Ermelo FrontDesk Retail APPLICATION INSTRUCTIONS We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.

Location: ermelo, Mpumalanga, ZA

Posted Date: 7/12/2025