Store Manager

Minimum Job Requirements: Matric essential. Minimum 3 to 5 years of Retail Management experience. Good computer skills with IQ (or equivalent). Competencies: Passion for people and Retail. Strong customer service skills. Interpersonal skills. Ability to work under pressure. High level of flexibility. Ability to adapt to different customers. Great written and verbal communication skills Natural talent for motivating and developing teams. Key Responsibilities: Ensure sales and costs are in line with the budget. Manage gross profit by ensuring shrinkage kept to budgeted amount. Support the store's annual budget process. Increase customer count by: Making effective use of store promotions Ensure all staff understand their role in making home building simple for their customers. All products price marked accurately and merchandised correctly. Log and action customer complaints daily. Ensure deliveries are actioned promptly and accurately. Manage and lead staff, ensuring that: Mentoring and coaching is arranged according to staff development needs Motivating activities arranged for staff Absenteeism meets store targets Disciplinary and grievance process conducted timeously in a manner that is procedurally and substantively fair. Maintain stock value at correct level for store size. Manage stock ordering process, KVIs always in stock. Manage perpetual stock taking process. Fleet management. Ensure store security is maintained.

Location: Pinetown, ZA

Posted Date: 7/12/2025