Senior VIP Account Manager Brazil

We are SkillOnNet, leading the igaming entertainment industry by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, aiming to revolutionize our industry for the benefit of our players, ourselves, and the entertainment industry as a whole. Job Description We are seeking a Senior VIP Manager based in Brazil to cater to our top-tier clientele. The Senior VIP Manager will oversee a portfolio of customers, proactively seek solutions to potential issues, and engage customers to foster loyalty. If you excel in client communication and understand consumer behavior, we would like to hear from you. Your Responsibilities Identify and assess customer needs to achieve high satisfaction levels. Build sustainable relationships and trust with customer accounts through open communication. Engage customers actively through various platforms. Organize activities tailored to customer preferences, such as sporting events. Exceed expectations in customer engagement. Qualifications and Skills Self-motivated and ambitious with strong interpersonal skills. Proactive approach with a focus on execution. Excellent networking skills and knowledge of ongoing market events. Experience managing VIP customers in the iGaming industry. Familiarity with CRM systems is a plus. Customer-oriented with adaptability to different personalities. Excellent communication and presentation skills. Ability to multitask, prioritize, and manage time effectively. Strong public relations and active listening skills. Responsible and conscientious attitude. Benefits Opportunity to build and develop initiatives from scratch. Working at SkillOnNet We prioritize our people, fostering a family-oriented global culture. We provide our employees with relevant tools and benefits to support their growth and well-being. Additional Details Seniority level: Not Applicable Employment type: Full-time Job function: Business Development, Sales, Customer Service Industry: Gambling Facilities and Casinos J-18808-Ljbffr

Location: São Paulo, São Paulo, BR

Posted Date: 7/11/2025