Middle/Senior Network Support Engineer (IP & Transmission) - Tietoevry Create (m/f/d)

Join to apply for the Middle/Senior Network Support Engineer (IP & Transmission) - Tietoevry Create (m/f/d) role at Tietoevry Continue with Google Continue with Google 2 days ago Be among the first 25 applicants Join to apply for the Middle/Senior Network Support Engineer (IP & Transmission) - Tietoevry Create (m/f/d) role at Tietoevry Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Job Description Infopulse, part of Tietoevry Create, is inviting talented professionals to join our project as a Network Support Engineer for our respected client in the telecommunications field. Job Description Infopulse, part of Tietoevry Create, is inviting talented professionals to join our project as a Network Support Engineer for our respected client in the telecommunications field. About The Client Arelion, a leading IP services provider, recognized for its vast global network and 100% organically grown fiber backbone. They offer dedicated internet access, IP addresses, cloud connect, ethernet services, and optical fiber solutions to sectors like financial services, government, and gaming, ensuring reliability and scalability for major brands. Established in the early 1990s, Arelion, formerly Telia Carrier, has become the preferred connectivity partner for top content providers and enterprises. The network spans 70,000 km across Europe, North America, and Asia, serving over 2,300 wholesale customers in more than 125 countries. About The Role Network Support Engineer will be responsible for monitoring network performance, both transmission and IP, as well as the underlying infrastructure. You will act on alarms and troubleshoot issues, including incidents reported by customers. Collaborating with third-party providers, you will perform in-depth troubleshooting and coordinate joint efforts to resolve incidents. Additionally, you will coordinate planned maintenance, suggest best practice changes, and contribute to the organization's knowledge database, ensuring optimal network performance and continuous improvement. Responsibilities Monitor customer services per platform and act both on alarm-generated, as well as customer-initiated incidents, and conduct trouble-shooting Interact with third party providers (hardware, network, FLM) in the course of trouble-shooting Own and coordinate efforts for your incident by perform in-depth level of analysis and troubleshooting, including joint trouble-shooting with vendor or customer Coordinate ongoing planned maintenance Follow and suggest changes for best practices, contribute to knowledge database Requirements Solid foundation and expertise in operational knowledge on current platforms IP (Cisco, Arista, Juniper), Mobile Data and Transmission (fiber and xWDM) (Infinera, Ciena) Strong technical knowhow and skills in terms of trouble shooting (e.g. TCP/IP, MPLS, BGP, QoS, DWDM) Experience working in international telecom environment (NOC, Technical Support) Demonstrated ability to take on operational leadership, making immediate decisions and executing them effectively Strong analytical capabilities and a drive to transform information into fact-based knowledge Exceptional teamwork skills with a strong sense of responsibility, actively contributing to the success of the team Excellent communication skills to effectively convey information and collaborate with various stakeholders Fluent professional English and Spanish Additional Information At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity,equity andinclusion (tietoevry.com) Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Tietoevry by 2x Get notified about new Senior Network Support Engineer jobs in Greater Buenos Aires . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: Buenos Aires, Espírito Santo, BR

Posted Date: 7/11/2025