Account Manager

Join to apply for the Account Manager role at Clark's White Glove Delivery 1 week ago Be among the first 25 applicants Join to apply for the Account Manager role at Clark's White Glove Delivery About Us Arhaus is a premium furniture retailer known for our high-quality, artisan-crafted furniture and home décor. We're seeking a detail-oriented Account Manager to join our dynamic team and help deliver exceptional customer experiences Account Manager Position - Arhaus About Us Arhaus is a premium furniture retailer known for our high-quality, artisan-crafted furniture and home décor. We're seeking a detail-oriented Account Manager to join our dynamic team and help deliver exceptional customer experiences Position Overview We are looking for an Account Manager who will oversee daily operations, manage returns processes, and serve as a key liaison between store operations and management. The ideal candidate will have strong organizational skills, excellent customer service abilities, and experience in operations management. Key Responsibilities Returns Management Lead and optimize the return process workflow Coordinate with warehouse team to schedule and manage return pickups Process and maintain accurate return documentation and approvals Daily Operations Management Lead daily team meetings to ensure alignment and communication Create and distribute product knowledge update communications Optimize delivery routing for maximum efficiency Handle customer inquiries via phone with professionalism Act as primary liaison between store operations and management Performance & Quality Control Actively participate in daily Arhaus meetings and calls Manage and monitor customer satisfaction surveys Track and report on key performance metrics Analyze daily performance scorecards, including: Day-over-day performance analysis Trend identification Team communication of insights Provide operational support to delivery team Process and manage warranty claims Qualifications Previous experience in retail operations or account management Strong organizational and leadership skills Excellent communication abilities (written and verbal) Proficiency in Microsoft Office Suite Problem-solving mindset with attention to detail Experience with customer service and conflict resolution What We Offer Competitive salary Comprehensive benefits package Professional development opportunities Collaborative work environment Salary: $40000 - $55000 per year Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Clark's White Glove Delivery by 2x Sign in to set job alerts for “Account Manager” roles. Automotive Account Manager - entry level Account Manager – Automotive and Manufacturing Farmington Hills, MI $100,000.00-$140,000.00 2 weeks ago Automotive Account Manager-Plastics & Chemicals Commerce Township, MI $120,000.00-$160,000.00 2 days ago Outside Sales Account Manager - Fluid Process Component and Solution Sales Southfield, MI $55,000.00-$90,000.00 1 year ago Novi, MI $85,729.00-$128,594.00 3 weeks ago Outside Sales Account Manager - Visual LED Lighting Auburn Hills, MI $116,200.00-$215,800.00 1 week ago Troy, MI $55,000.00-$110,000.00 1 week ago Wixom, MI $90,000.00-$115,000.00 4 days ago Account Manager - Automotive - Account Management, Sales Wixom, MI $85,000.00-$115,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: Divinópolis, Minas Gerais, BR

Posted Date: 7/11/2025