Técnico de Informática

Join to apply for the Técnico de Informática role at INconnet Soluções Tecnológicas INconnet Serviços de Informática Ltda. is seeking a highly motivated and customer-focused IT support professional to join our team. This role involves providing remote support to our clients' employees in Argentina. If you are passionate about technology and helping others, and thrive in a fast-paced environment, we want to hear from you! Responsibilities: Provide Level 1 technical support to end-users via phone, email, and remote desktop tools. Troubleshoot and resolve a wide range of IT issues related to Windows, Office, Office 365, hardware, network, and general IT support. Configure and maintain user workstations to ensure optimal performance. Document technical problems and resolutions in a ticketing system. Maintain positive and professional relationships with users. Proactively identify and research potential solutions to improve support efficiency. Continuously expand your IT knowledge and skills. Qualifications: Experience in IT support or related fields. Strong communication skills in Portuguese and Spanish (written and spoken). Fluency in English is a plus. Excellent customer service skills and commitment to user satisfaction. Proactive problem-solving and analytical skills. Ability to work independently and as part of a team. Experience with IT ticketing systems (Zendesk, ServiceNow, etc.) is advantageous. Knowledge of hardware, networking, and general IT concepts is required. Benefits: Competitive salary and benefits package. Opportunity to work in a dynamic and growing company. Chance to develop technical skills and knowledge. Join a collaborative support team environment. Location: Bahia, Itabuna, Brazil Work Hours: 8 am to 5 pm (Monday to Friday) Contract Type: Freelancer J-18808-Ljbffr

Location: Itabuna, Bahia, BR

Posted Date: 7/10/2025