Part Time Customer Care Administrator

Elvet Recruitment are working with a successful and trusted House Builder looking for a Customer Care Administrator in the Leeds Area on a Permanent Part Time basis. Reporting to the Head of Customer Care, you will play a key role in supporting the Customer Care team. What You’ll Be Doing: * Keep internal Customer Care logs updated and accurate. * Support the team with admin tasks—responding to emails, handling documents, filing, and more. * Act as a liaison between subcontractors and the business to ensure maintenance work is completed, including invoice processing and applying charges where needed. * Coordinate with procurement for material orders when required. * Track and follow up on completion documents. * Issue welcome letters and information packs post-legal completion. * Work closely with Site Managers to ensure timely completion of remedial tasks. * Compile weekly updates and share with relevant teams. * Maintain thorough, organised records across all files. What We’re Looking For: * Admin experience in a fast-paced setting. * Background in construction or homebuilding is a plus. * Strong IT skills, especially in Microsoft Office. * Embraces diversity and inclusive workplace practices. Role Information: * Flexible, part-time position (21 hours/week). * Travel may be required between office and development sites. * Competitive salary with generous holiday allowance (25 days bank holidays). This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website Please call Heather Sweetman at Elvet Recruitment to discuss in more detail

Location: Leeds, West Yorkshire, GB

Posted Date: 7/9/2025