Service and Repairs Coordinator

Are you highly organised, proactive, and passionate about delivering outstanding service? We're seeking a Service & Repairs Coordinator to join a fast-paced team in Ferndown and play a vital role in coordinating repair and service operations. As a Service & Repairs Coordinator, you’ll be at the heart of scheduling and communication—ensuring that engineers are where they need to be, customers are well-informed, and jobs run smoothly from start to finish. Key Responsibilities Schedule and coordinate upcoming repair, service, and ECO work Manage engineer diaries and day-to-day job administration Act as a point of contact for internal teams, engineers, and customers Make daily courtesy calls and communicate work updates Issue RAMS for all booked work and manage documentation Arrange travel, parts, and equipment for engineers Create and manage purchase orders for required materials and plant hire Maintain up-to-date trackers and process engineer worksheets What We’re Looking For Proficient in Microsoft Office and general IT systems Excellent time management and attention to detail Strong communication and customer service skills Problem-solving ability and calm under pressure Awareness of health & safety best practices What’s in It for You? Join a supportive and collaborative team Gain exposure to a variety of technical and operational tasks Help shape efficient service delivery and customer satisfaction Working Monday to Friday 8:30am - 5pm Free Parking Ready to Apply?

Location: Ferndown, GB

Posted Date: 7/8/2025