Lead Fire / Security Administrator – Southend £32K

Lead Fire and Security Service Co-Ordinator – Southend-on-Sea - £32,000 My client is a well-established and reputable fire & security service provider who covers London and the home counties. They are now seeking a lead service co-ordinator to join their team. Salary Package: £28,500 - £32,000 Mon-Fri, 8am – 5pm 20 Days Plus Bank Holidays, Birthday Off (1 additional day per years’ service) Onsite parking Duties: Leading and overseeing coordinators Carrying out duties of Service Coordinator where required Organising & scheduling the field engineers on a day-to-day basis Answering emails & telephone calls from both customers and internal colleagues Regular reports/activities relating to specific clients, including attending client meetings Administrating job reports from the field engineers ensuring worksheets are correct and checking them with attention to detail Dealing with escalations relating to the service department – both internal and external Carrying out return to work meetings, probation reviews and development review meetings alongside the service manager Working closely with all members of the operations team Working closely with the service managers to provide a high level of customer service to all accounts When required, assist with recruitment for office roles within the department - consisting of CV reviews, teams’ interviews and face to face interviews To provide cover to colleagues in the operations department when the need arises Person Specification: Excellent organisational skills. Strong oral and written communications skills. Willingness to be a team player, with the ability to work flexibly across different work areas. Great problem-solving skills. Preferred Experience: Previous experience working within a Fire & Security company, alternatively experience working within the FM sector. Please Contact Georgie Thain (phone number removed)

Location: Southend-On-Sea, GB

Posted Date: 7/8/2025