Exception Handling Specialist

ABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future! ABOUT ROLE This role focuses on ensuring operational compliance, safety, and efficiency by monitoring processes, leading teams, driving continuous improvement, and maintaining quality standards in a distribution center environment Responsibilities Ensure that operational and safety procedures are complied with; Evaluating employee productivity and taking action when necessary to guarantee it, as well as publishing the results periodically; Ensuring that 5S standards are maintained in the operational and administrative environment; Reporting accidents and incidents in accordance with the safety process, carrying out investigations when necessary; Monitoring inventory accuracy on a weekly basis using the ILA and Internal Breakdown indicators; Train, develop and motivate the team in all functions, seeking to ensure that employees are multifunctional; Participating in and leading various projects in the operations area and other áreas; Interacting with support áreas; Disclosure to the team and monitoring of the company's key figures (KPIs). Qualifications Bachelor's degree or above in Business Administration, Engineering, Logistics or similar; Experience in managing Distribution Centers and in Inventory and Quality operational routines; Knowledge of SQL, 5S, lean manufacturing, PDCA, stock movement by entry date or expiry date, Kanban and management of products controlled by Anvisa is desirable; Availability to work in Guarulhos, in the state of São Paulo.

Location: Guarulhos, São Paulo, BR

Posted Date: 7/7/2025