Keeta-Industry Operations–API Operations Specialist

Job Responsibilities: 1.Drive API-based integration between local Brazilian chain brands and the platform, enabling seamless connectivity with merchant systems such as POS, ERP, and OMS. 2.Coordinate with product, engineering, and sales teams to design and implement digital solutions tailored to enterprise clients in the chain industry. 3.Manage technical onboarding and post-integration operations, ensuring smooth system performance and continuous optimization after go-live. 4.Oversee vendor and third-party service provider relationships, ensuring high-quality delivery and effective support throughout the API integration process. 5.Provide technical support for key accounts, working closely with strategic clients to ensure API stability, troubleshoot issues, and implement improvements. Job Requirements: 1.Education: Bachelor’s degree or higher, preferably in Computer Science, IT, Marketing, Business Administration, or related fields. 2.Experience: 1) Experience in chain retail, e-commerce, or related industries. 2) Familiar with API business operations and cooperation with technical teams. 3) Able to coordinate between business and tech teams to implement projects. 3.Skills: 1) Understand API functions and business value. 2) Data analysis and monitoring skills to improve business. 3) Good negotiation and communication skills with partners. 4) Strong project management and coordination ability. 4.Language: Fluent in Portuguese; good English reading and writing skills. Job Highlights: 1.Competitive salary and benefits with great growth opportunities. 2.Opportunity to work on international business development. 3.Positive work environment with a friendly team, involved in the early stages of the business for fast learning and growth.

Location: São Paulo, Brazil, BR

Posted Date: 7/4/2025