Pessoa Agente de Serviços

GENERAL JOB DESCRIPTION: Under general guidance, the employee will perform the following activities: Monitor shipments by interpreting tracking updates within FedEx systems and operations; Assist customers in preparing shipping documentation, including international regulatory information, shipping requests, and notifications related to worldwide pickup and delivery; Help customers locate packages, answer questions about FedEx products and services, and provide in-person or phone customer service; Update shipment information in FedEx systems; Analyze operational reports such as Timecard, Scans, CEBS, and EOPS; Plan delivery routes; Monitor airline and FedEx support areas; Verify packages for proper labeling, content legality, weight, size, packaging, insurance, hazardous materials compliance, and customs documentation; Provide administrative and operational support to the Station Operations Manager; Monitor courier routes, providing updates on packages, pickups, and address changes; Perform other duties as assigned. Minimum Requirements: High School diploma required; Bachelor's degree preferred. Proficiency in Excel and advanced Word skills. Intermediate English language skills. Minimum Skills: Excellent written and verbal communication and interpersonal skills; Strong administrative and computer skills; Flexibility in work hours; Ability to lift 24 kg or more using appropriate equipment; Attention to detail and accuracy; Planning and organizational skills; Interpersonal skills; Problem-solving skills. J-18808-Ljbffr

Location: Pouso Alegre, Minas Gerais, BR

Posted Date: 7/3/2025