Medical Receptionist

Requirements: Matric Fully Bilingual (English and Afrikaans) Experience in medical reception Good communication Skills (interpersonal, written & verbal) Own reliable transport Computer Literate (MS Word, MS Excel and Outlook) Client / patient service driven Good administration skills Key Responsibilities: Overseeing the day-to-day operations of the practice Greeting and assisting patients in a courteous and kind manner, whether in person or telephonically Registering new patients and capturing insurance / medical aid information Submitting quotations and motivations to medical aids and following up on them timeously Overseeing accounts receivable and accounts payable Debt collecting Liaising with medical aids regarding authorisations, payments etc. and following up timeously Liaising with colleagues / Drs rooms Maintaining patient records Addressing patient concerns and questions re. appointments, accounts etc. Maintaining practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies Communicating with the billing department Scheduling patient appointments, ensuring efficient use of healthcare providers' time Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy Relaying messages accurately and in a timely manner Performing general clerical duties such as photocopying, faxing, filing, and maintaining the office Receiving cash and credit card payments and receipting

Location: Cape Town Northern Suburbs, Western Cape, ZA

Posted Date: 7/3/2025