Workshop Controller Assistant

Key Responsibilities: Assist the Workshop Controller in managing daily operations of the workshop. Schedule, allocate, and track jobs for field and in-house service technicians. Maintain accurate job cards, service logs, and repair documentation for all incoming and outgoing equipment. Monitor workflow, ensuring jobs are completed within SLA timelines. Liaise with internal departments and clients regarding service updates, delays, or additional requirements. Coordinate parts ordering and inventory for repairs, ensuring stock levels are monitored and updated. Ensure all workshop areas adhere to health & safety and quality standards. Provide reporting and analytics support to the Workshop Controller, including technician productivity and repair turnaround times. Support in implementing process improvements and workshop efficiency initiatives. Key Skills and Competencies: Strong organisational and time management skills. Excellent verbal and written communication. Ability to multitask and work under pressure in a fast-paced environment. Tech-savvy with solid experience in MS Office Suite and service/workshop management systems. Problem-solving and critical-thinking abilities.

Location: Garden Route, Western Cape, ZA

Posted Date: 7/3/2025