General Manager

We’re hiring a General Manager to lead Customer Service and Warehouse operations for a growing import/distribution business. This role is all about people, process, and performance Responsibilities Lead & manage a 10-person ops team (incl. 2 supervisors) Ensure smooth, compliant delivery of daily outbound goods out Drive improvements in structure, process, and team culture Partner with 3rd-party HR on people strategy & policy and delivery Requirements Proven experience managing ops teams (warehouse/CS) Strong people manager with a structured, process-led approach Exposure to HR processes or qualifications a plus Comfortable in a warehouse setting with a corporate mindset Sector background flexible – it’s about the person Offer Salary 5–10% bonus 28 days holiday (incl. bank hols) Pension optional private healthcare

Location: Walsall, GB

Posted Date: 6/30/2025