Assistant Store Manager

As an Assistant Store Manager, you will be responsible for leading and managing all aspects of the store's operations, including sales, staff management, customer service, and inventory management. Your primary goal will be to drive sales, maintain high standards of customer satisfaction, and ensure the overall success of the store. 1) Staff Management: Recruit, hire, train, and supervise store staff. Schedule staff shifts. Provide ongoing coaching, feedback, and performance evaluations. Foster a positive work environment and promote teamwork among staff members. Handle disciplinary actions or conflicts as needed. 2)Sales and Revenue Generation: Develop and implement sales strategies to achieve or exceed sales targets. Monitor sales performance and analyze key metrics to identify areas for improvement. Train staff in effective sales techniques and product knowledge. Lead by example by actively engaging with customers and driving sales on the shop floor. Implement promotions, discounts, and other strategies ideas to boost sales. 3)Customer Service Excellence: Ensure that all customers receive outstanding service by providing a friendly and welcoming environment. Handle customer inquiries, complaints, and escalations with professionalism and efficiency. Resolve any issues or concerns to the customer's satisfaction. Encourage staff to prioritise customer service and exceed customer expectations. 4)Inventory Management: Oversee inventory control processes, including receiving, stocking, and replenishment. Monitor inventory levels and conduct regular inventory audits. Analyze sales trends to forecast demand and adjust inventory levels accordingly. Work with suppliers to ensure timely delivery of merchandise and negotiate favorable terms. 5)Store Operations and Compliance: Ensure compliance with company policies, procedures, and safety standards. Maintain cleanliness and organization throughout the store. Oversee opening and closing procedures, including cash handling and security protocols. Implement measures to prevent loss and shrinkage, such as theft prevention strategies and inventory controls. Able to do Visual Merchandise Display in store. J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 6/30/2025