Director Operations

Job Description THE OPPORTUNITY: In this role as Director, Operations, you will provide end to end leadership of IPT Biotech, with the key objectives of: Providing tactical and strategic direction to the IPT in terms of defining clear performance objectives, in line with the site key deliverables and supporting the site 5 Year Plan. Ensuring smooth running of all operations (including cross functional interactions) within the IPT, with a focus on delivering on the Run the Business and Strategic KPIs associated with the area. Promote and role model behaviours and leadership skills to enable an inclusive environment while maintaining a high degree of focus on accountability and adherence to standards set within the IPT. In addition, this role will be a member of the Singapore Site Leadership Team (SLT). What will you do: Serves as a member of Site Leadership Team and ensures alignment of site 5 year plan to GPO strategy. Provides direction to the IPT to establish and develop tactical plans to support delivery of site key deliverables. Represents IPT and site to other organizations as needed. Cultivates good relations with all customers both internal and external. Promotes a culture of open communication within the IPT and with all COEs supporting the IPT. Collaborates with other Operations Leaders within Singapore to share best practices and collaborate on synergistic areas such as talent development. IPT Leadership Ensures all customer service and satisfaction targets for the IPT targets are met, including quality and on-time delivery Optimizes production planning in collaboration with key stakeholders and participates in Firm Plan meetings Ensures IPT cycle time targets are established and the targets achieved, with targets determined in alignment with product Value Stream Maps. Defines IPT lean metric targets and leads weekly and/or monthly reviews to monitor performance, identify trends, facilitate development of action plans, and track completion of action plans Ensures IPT related capacity reviews are completed and effectively managed Operations Leads daily IPT walk-through and prioritizes IPT resources to resolve identified issues and/or unplanned events with agility and flexibility Ensures effective use of Visual Factory tools during walk-through and facilitates further development as required Ensures all IPT members are appropriately trained and skilled to complete their assigned tasks and responsibilities in accordance with their roles. Actively sponsor and support the deployment and sustainment of MPS Foundational Competencies in the business area, achieving the main business challenge goals aligned to the site 5-year plan. Quality / SHE Stewardship Quality Promotes a Quality culture within the IPT and proactively supports Permanent Inspection Readiness and cGMP compliance Ensures all deviations/atypicals and customer complaints are fully investigated with any proposed actions effectively implemented within the agreed time frame to continually improve processes, prevent waste, and eliminate rework Ensures production support activities are completed according to established procedures and supports the IPT in improving "Right First Time" performance through deviation reduction and the provision of error proofed documentation Ensures direct reports receive required cGMP and role related training required to work safely and in compliance with regulatory requirements as identified in their individual training plan Manages SOPs to ensure compliance to regulatory standards and ensures documents are generated and maintained to the required standards and appropriate frequency Ensures technical documentation is made available during regulatory inspections, provides technical expertise and implements corrective actions as documented following regulatory inspections and internal audits Safety, Health & Environment Works with EHS COE to maintain and improve SHE performance within the IPT, including but not limited to ensuring SHE Risk Management & Change Management systems are effective, work area risks are communicated and adequately controlled Ensures all direct reports are trained in accordance with SHE policies and guidelines Demonstrates and promotes SHE leadership behaviours to all direct reports and engages employees at all levels on SHE issues Participates in and supports implementation of actions for all Incident Investigations and Audits People Management Ensures effective utilization of Performance Management Process (PMP), performance objectives are developed timely, regular feedback is provided to direct reports, and employees are appropriately rewarded based on performance and demonstration of our Enterprise Leadership Skills. Ensures all direct reports have a development plan which will support achievement of objectives and future professional growth. Responsible for developing an Employee Development Plan (EDP) with all direct reports and effectively provide coaching input/feedback to enable their career growth. Maintains positive working relationships among employees and fosters an environment where employee engagement, empowerment, teamwork, and accountability are the norm. Provides effective, regular and timely communication to their team and ensures that continuous feedback is given to support team performance. Collaborates with site leadership to effectively enable and promote talent development and succession planning within the site, thus enabling growth and progress of the talent pipeline within the IPT and site. Continuously demonstrates and role model leadership behaviours in alignment with our Enterprise Leadership Skills. WHAT YOU MUST HAVE Qualification: Bachelor’s Degree in Biochemical or Chemical Engineering, Biochemistry, Chemistry or related field. Experience: At least 10 years of relevant experience within Pharmaceutical or other manufacturing industry including. One or more leadership roles in Manufacturing, Technical Operations, Quality Operations, Engineering, and/or Production Planning. Demonstrated experience in one or more of the following areas will be a distinct advantage: Sterile operations MPS Foundational Competencies deployment and sustainment Personal Attributes: Effectively demonstrate and advocate Inclusive Behaviors. Effective communication skills, both oral and written. Ability to coach, motivate and lead others through change. Strategic thinker with the ability to provide clarity of priorities to enable delivery of site and IPT key deliverables, aligned to the site 5 year plan. Who we are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Adaptability, Business, Business Agility, Communication, Data Analysis, Decision Making, Lean Manufacturing, Management Process, Manufacturing Quality Control, Operations Processes, People Leadership, Process Optimization, Production Operations, Production Scheduling, Regulatory Compliance, Results-Oriented, Sterile Manufacturing, Strategic Planning, Talent Development, Vaccine Manufacturing Preferred Skills: Job Posting End Date: 07/3/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R354334 J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 6/30/2025