Deskside Technician I

Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. We are looking for an extremely proactive person with a keen interest in technology, who can make suggestions for improvements and offer opinions on new products or services. In addition, we seek a person with exceptional customer service skills, the ability to build effective working relationships with team members and business users, and a flexible, committed approach to work. Job responsibilities Face-to-face IT support for users; Hardware installation, movement, and de-installation; Diagnosing problems related to personal hardware (PCs, laptops, printers, scanners, etc.); System and application testing, script preparation in MS Windows 10 and MS Office 365 environments; Small project management related to new hardware or software installation; Software, patches, and updates installation using MS SCCM; Job requirements 2-3 years of experience in a technical ICT environment, preferably in a manufacturing organization; General end-user technology knowledge; Experience with End User Workspace platforms (discovery, asset management, client management); Proficiency with Microsoft platforms (Active Directory, Office, SCCM); Experience with ITSM tools (ticket management software) preferred; Soft skills: planning and organizing, attention to detail, problem-solving, analysis, flexibility, customer sensitivity, technical writing skills; Excellent written and spoken English and Italian skills. What's next: Apply today to avoid missing this opportunity, as job postings may be taken down. For further information, contact us at recruitmentEMEA@stefanini.com, and we will be happy to assist! The preceding job description is intended to indicate the general nature and level of work performed by employees within this classification. It is not meant to be an exhaustive list of all duties and responsibilities. Diversity & Inclusion At the Stefanini Group, we value diversity and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, or nationality. We believe in and encourage the importance of being yourself! About us We are a Brazilian company with over 35 years of experience delivering IT services worldwide, including IT outsourcing, application development, and staffing. We operate in 41 countries through 70 offices. Our clients are mainly small-to-midsize companies across various industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. We offer career opportunities locally and globally for professionals interested in a dynamic, passionate, team-oriented workplace. If you are customer-centric with a 'get it done' attitude, consider joining us! Learn more at www.stefanini.com and follow us on LinkedIn, Facebook, and Instagram for updates. J-18808-Ljbffr

Location: provincia-di-torino, IT

Posted Date: 6/30/2025