Customer engagement training coordinator

Social network you want to login/join with: col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 593010262451788185633710 Job Views: 2 Posted: 24.06.2025 Expiry Date: 08.08.2025 col-wide Job Description: Randstad Inhouse Services, specialty Pharma, is looking for a: CUSTOMER ENGAGEMENT TRAINING COORDINATOR for the Rome office of Pfizer srl to be included as Admin Support in the Customer Engagement Training team. We offer : indefinite-term placement in temporary employment (staff leasing) with classification according to the chemical collective labor agreement. RAL 34.000€ - 40.000€ Place of work : Roma Responsibilities support MEL operations and act as a point of contact for in-market/cluster or global teams; provide MEL support, including curricula, questionnaire, class, and course set up; generate data reports on course registration and delivery; prepare and process learner packs, including attendance reports, exam reports, and credit learners in MEL; utilize key Pfizer systems and processes (GCMA, DK1, Docusign, MEL, iCOMPLY, Qstream, NeoOptima); assist with translations management and coordination; manage GCMA training materials, including approval and medical reviews; provide logistical support for meetings and training sessions; assist with the admin process for the eLF platform; manage training provider submissions/exams; manage the team intranet (MS-SharePoint); knowledge/content management. Qualifications High level of organizational skills and attention to detail; successFactors LMS and Qstream is a plus; excellent communication and interpersonal skills; ability to manage multiple tasks and prioritize effectively; capable in data reporting and analysis; familiarity with translations management and coordination; prior experience in administrative support roles is preferred; ability to work independently and collaboratively in a team environment; strong problem-solving skills and ability to adapt to changing priorities; skilled in MS-SharePoint and Excel; fluency in English, both verbal and written. If you are a proactive and dedicated individual with a passion for providing exceptional administrative support, we encourage you to apply for this position. The search is aimed at candidates of both sexes (L.903/77). Please read the privacy policy under Article 13 of the Data Protection Regulation (EU) 2016/679 (GDPR) at https://www.randstad.it/privacy/ J-18808-Ljbffr

Location: provincia-di-roma, IT

Posted Date: 6/29/2025