Chief Administrative Officer (CAO)

Role & responsibilities Chief Administrative Officer (CAO) Venus Remedies Limited Purpose & Vision Alignment The Chief Administrative Officer serves as the administrative visionary of Venus Remedies, transforming our operational backbone from functional execution to strategic enablement. As the architect of our administrative excellence across seven critical departments, you will cultivate an ecosystem where every administrative touch point reflects our commitment to leaving a positive footprint on human health creating an institution that transcends the mortal being through exceptional operational experiences. Our Administrative Reality Venus Remedies operates a complex multi-unit ecosystem spanning Panchkula, Baddi, TVC, Dappar,and future facilities, with administrative operations touching every aspect of our organizational life serving our current team of 1300 people, growing rapidly toward 2000 team members. From maintaining pharmaceutical-grade cleanliness standards to orchestrating international travel logistics, from ensuring security protocols across all facilities to creating beautiful, welcoming environments our administrative functions form the invisible foundation that enables our mission-critical pharmaceutical operations for over 1000 people who depend on seamless administrative excellence daily. The Opportunity This role offers the unique opportunity to architect the administrative future of a rapidly growing global pharmaceutical leader while joining our elite Navratna leadership team. You will: Orchestrate Excellence: Transform seven distinct departments (Administration, Security, Hospitality, Housekeeping, Horticulture, DOTC, and Transport) into an integrated ecosystem of operational excellence. Scale with Impact: Lead administrative operations for our current 1300 team members while building systems to seamlessly scale to 2000 people and beyond—your systems will touch the daily experience of over 1000 people who depend on administrative excellence Lead Transformation: Guide our journey from experience-based to systems-based administrative operations while maintaining the personal touch that defines Venus culture Drive Innovation: Implement digital transformation initiatives including fixed assets management, QR coding systems, and cross-departmental coordination platforms that enhance efficiency while preserving our human-centric approach. Administration Department Infrastructure Management: Complete oversight of furniture, equipment, seating arrangements, and facility optimization across all units Fixed Assets Management: QR coding, tracking, and software-based management of all administrative fixed assets including furniture and equipment Material Management: Scrap disposal, recycling coordination, vendor management for material movement. Facility Operations: Maintenance of all premises, plant garment management, cleaning and tailoring services Cultural Integration: Temple facility management, event organization (Annual Raising Day, festivals, cultural celebrations) Meeting Infrastructure: Conference room management, booking systems, and meeting support services Security Department Personnel Management: Leadership of 20-25 security professionals, primarily ex-military personnel across all facilities Access Control: Material and personnel entry/exit logging, software-based gate entry systems Emergency Preparedness: Fire safety, emergency response protocols, security drill coordination Surveillance Operations: Security camera systems management and monitoring Compliance Support: Material movement tracking, safety protocol enforcement Hospitality Department Food Services: Annapurna canteen operations serving 700-800 people daily across units, scaling toward 1000 daily meals as we grow to 2000 team membersCulinary Excellence: In-house chef operations, menu planning, North Indian cuisine specialization Facility Management: Guest house (Aashiana) operations, management dining rooms, staff facilities. Housekeeping Department "Swachh Venus" Initiative: Implementation of extreme cleanliness standards aligned with pharmaceutical requirements Multi-Unit Operations: Housekeeping across all facilities, including management residences Equipment Management: Cleaning equipment inventory, maintenance, and optimization Standard Setting: Achievement of "not even one dust particle" cleanliness standards Professional Services: Confidential housekeeping services at management residences Horticulture Department Indoor Environment: Office plant management, maintenance, fertilization, and replacement Special Projects: Auditor tree repository maintenance, guest tree planting coordination Landscaping: Lawn area management, nursery operations, plant procurement Equipment & Materials: Gardening equipment, fertilizers, maintenance tools management Department of Travel Concierge (DOTC) Domestic Travel: Inter-state and local travel coordination, taxi rentals, transportation logistics International Operations: Flight bookings, hotel reservations, visa processing, itinerary management Cost Optimization: Centralized booking systems, cost-saving initiatives, vendor negotiations Executive Support: Management travel coordination, conference arrangements, audit travel System Management: Travel dashboards, reporting systems, booking portals Transport Department Vehicle Operations: Management and staff transportation, material movement, inter-unit logistics Maintenance Coordination: Preventive maintenance, timely servicing, vehicle health monitoring Professional Development: Driver training programs, professional conduct standards, safety protocols Resource Optimization: Efficient scheduling, route optimization, cost-effective fleet utilization Event Support: Airport pickups, special event transportation, external vendor coordination during, high-load periods,Leadership Impact Expectations, Strategic Elevation Transform administrative functions from cost centers to strategic enablers of organizational excellence,Develop integrated systems that create seamless administrative experiences across all Venus touchpoints. Achieve and maintain pharmaceutical-grade standards across all administrative functions Implement "Swachh Venus" initiative to establish industry-leading cleanliness benchmarks Develop self-starting capabilities across all six departments while maintaining guidance and quality control Create scalable systems that anticipate growth requirements for new facilities and operations Integration & Collaboration Coordinate seamlessly with Corporate Regulatory Affairs (CRA) for compliance requirements Partner with Commercial Department for vendor management and procurement optimization Collaborate with Plant Operations to ensure administrative support aligns with manufacturing needs Work with other Navratna leaders to ensure administrative functions enable strategic initiatives Innovation & Technology Implement digital transformation initiatives that enhance administrative efficiency Develop automated systems for booking, scheduling, and resource management Team Development & Culture Transform department teams from guidance-dependent to self-starting operations Implement professional development programs, particularly for transport and security teams Create career development pathways within administrative functions Foster collaborative culture across six departments while maintaining functional excellence Decision-Making Authority. Policy development authority for administrative procedures, with alignment to Venus values Emergency response authority for facility-related incidents and administrative crises. Near-Term (1-2 Years) Implementation of integrated administrative systems across all seven departments Achievement of "not even one dust particle" cleanliness standards organization-wide Development of self-starting capabilities in Administration, Security, and Hospitality teams Standardization of processes across all units with appropriate local flexibility Implementation of digital systems for travel, booking, and administrative management Medium-Term (2-3 Years) Establishment of administrative cost optimization benchmarks and achievement targets Implementation of predictive maintenance systems for all administrative equipment and facilities Development of scalable administrative frameworks for new facility integration Creation of administrative innovation initiatives that enhance operational efficiency Achievement of industry-leading standards in hospitality and facility management Long-Term (3-5 Years) Position Venus Remedies as pharmaceutical industry benchmark for administrative excellence Development of administrative systems capable of supporting 100 country operations Creation of a learning organization where administrative teams continuously evolve capabilities Implementation of sustainable administrative practices aligned with global expectations Establishment of administrative functions as competitive advantage in pharmaceutical industry Beyond Traditional Metrics Experience & Knowledge Minimum 20 years of experience in multi-unit administrative leadership roles, preferably in pharmaceutical, healthcare, or regulated manufacturing environments Educational qualifications: Bachelor's degree MBA in Operations/Administration or equivalent executive leadership program.

Location: panchkula, IN

Posted Date: 6/28/2025